From the first enquiry to recovery at home.
Step one
A family enquires in their own country, through the country partner, carrying whatever medical records they have been able to gather.
Step two
A doctor reads and analyses the case, then speaks to the patient. It costs the family nothing, and no travel is arranged until that review is done.
Step three
The clinical plan goes to two or three hospitals. A range comes back to the family first, then one all-inclusive figure.
Step four
The family accepts and pays a deposit. Only then does visa work begin.
Step five
They travel, and someone is with them from the moment they land — through admission, treatment and every consultation. The bill is checked daily.
Step six
They go home, and monitoring continues until they have recovered or their care is formally handed to a doctor at home.
What we ask for, and what never leaves.
What we ask for, what we send on, and what stays where it is.
What arrives
- Medical reports, often from several clinics and in more than one language
- Attendants, to a maximum of two
- The problem in the patient's own words
- The family's budget, asked at intake
- Consent, recorded, in a language the patient reads
What we send
- The clinical plan, to two or three hospitals
- The visa application, through the agency, with passports asked for only once the doctor has approved, the family has accepted the quote and the deposit has cleared
- Only what each step needs: the driver is given an address, not a diagnosis
What comes back
- Written hospital estimates
- A doctor's opinion letter
- The invitation letter that anchors the visa
- Discharge summary and medication list, translated
What never leaves
- Patient records leave the case system for no other destination
- No patient data in the team chat: no names, passport or Tazkira numbers, reports, scans or photographs
- Under India's data protection act we are answerable for every patient record from the first one
It costs nothing to ask
An enquiry starts with a conversation in your own language. Nothing is booked, and nothing is charged, until a doctor has read the case and spoken to the patient.
Send an enquiry